My favorite was the Starbucks on the first floor and the staff FOR sure. From the lobby you can tell the experience is going to be great in every aspect. Well located, nearby so many shopping opportunities, clubs and restaurants. The facilities are top of the line: amazing jacuzzi (that you have to book in advance), big refreshing pool with service staff ready to meet all your needs. I required a special wine and cheese for my husband and I to share apon arrival and it was the best wine of 2024, an exquisite bottle of chardonay. I really recommend and will definitely be back.
Quintana
2025年3月
Reception staff were very helpful, allowing us to leave bags until we could check in later. Location is good, whilst being away from the the city centre there are metro stations within walking distance and we used the local stop of the hop on - hop off bus to tour the city and learn a little of it's history. The top floor restaurant and terrace is fantastic with good food and drinks and wonderful views over the local area. Breakfast was not included but the fixed price allowed access to a wide variety of breakfast options. My wife was very happy with the pool and sunbeds.
Peter
2025年2月
Delightful stay! Comfortable accommodation, tidy, clean and in a great location. A special shoutout to the front desk staff, who were incredibly helpful throughout our visit. Sebastian is a legend! he consistently went above and beyond to assist us. The housekeeping team was also very friendly and efficient.
Pj
2024年11月
Very nice and comfortable rooms - very clean overall . I missed some amenities in the room which I think should come 'as a standard' and I missed a kettle / water cooker. While the room has a coffee maker - this is not a making a nice hot cup of coffee or tea. Rather move back to an effective cooker than a 'fancy' coffee unit that does not 'do the job'. When you stay in this hotel do visit the 17th floor at sunset for stunning views over the Andes mountain range!
Hanneke
2024年6月
Nice infrastructure with great amenities. The breakfast offered many options. and the service was excellent. Location was incredible in a nice area. The employees were very nice and with a great dispositions to help on anything,.
Martin
2024年9月
Everything was perfect! The staff was amazing and they were always super kind. I had problems with my luggage and they were 100% available to solve the issue and help me with my necessities. Also, at the end of my stay, they prepared a snack for me to take to the airport. The view from the rooms to the mountain range was fantastic, and the hotel is located in a super good avenue, close to the best restaurants and in a safe place.
Mariana
2024年10月
Large comfortable room, great view from the 14th floor. Good breakfast. Helpful staff, most spoke good English which helped us. Our second stay and restaurant staff very helpful this time regarding food allergies, one of us needs gluten free. We had a lovely dinner at the top floor restaurant.
Stephen
2024年12月
Layout good, all facilities that I required was available, friendly staff. When small issues staff resolved effectively and without making it difficult.
Brent
2024年6月
location and The Glass roof Bar
Fred
2023年1月
Excellent service, location and some amenities.
Enrique
2025年3月